What if the book I receive is wrong?

Tell us within 7 days of delivery. Open Account > Orders, choose the package and report a problem (wrong book, damaged, not as described, missing pages, or other). Add photos if you can.

The seller is asked to reply within 3 days. If seller and customer cannot agree, Ketab.pk staff look at the report and decide. The outcome can be a refund, a replacement, or no action when the report is not valid.