How do I cancel an order?

You cannot cancel on your own once an order is placed, but you can ask the seller. Open Account > Messages (or the book page > Message seller) and ask them to cancel before they ship. A seller can cancel a package that has not been shipped.

Please do not refuse a package at the door. A refused or unreachable delivery counts as a failed delivery, and after 3 failed deliveries within 90 days cash on delivery is switched off for that mobile number.